We view the protection of your privacy as a very important community principle. We understand clearly that you and Your Information are one of our most important assets. We store and process Your Information on our servers which are protected by physical as well as technological security devices. We use third parties to verify and certify our privacy principles. If you object to Your Information being transferred or used in any way, please forward your request to info@qantara.com.sa or deem not to use the website.

We do not sell or rent Your Information to any third parties without your explicit consent.

According to the Personal Data Protection System in the Kingdom of Saudi Arabia, Al Qantara obtains the customers’ addresses from customers themselves for the purposes of orders home delivery. 

 

Registration – Your Account

Registration includes the information (Your Information) that you need to provide us to deal with us and to contact you as well. You agree that we may use (and update) your Information to manage your registration and control your identity during the online checkout process.

The details provided by you during Registration will be protected by our privacy policy. Your Information will form part of a record of your dealings with us. If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

The website assumes no liability to any person for any loss or damage which may arise because of any failure by you to protect your password or account. Any suspicious activities on your account shall be notified by contacting us immediately through any means (contact us).

A customer has the right to modify his data partially or totally, and he can also modify and choose the desired electronic communication methods that he likes to receive. The customer has the right to erase his entire data from his personal account.

Customer can edit or erase any of his data through the following page (My profile).

Electronic Communication: 

As you buy from Al Qantara store, you also consent to receive any type of our electronic communication including Emails, Newsletters, SMS, and notifications from our website, unless you initiate a request to stop the advertising communication from Al Qantara by SMS or Email.

As you use the website and communicate with us electronically, you also consent to receive any type of our electronic communication including Emails, Newsletters, SMS, and notifications from our website, unless you initiate a request to stop the advertising communication from Al Qantara by SMS or Email.

You agree that any communication that we provide to you electronically satisfies any legal requirement, as in writing.

Al Qantara obtains the basic customer information such as mobile number, email address, Name, or address from the customer solely while we do not obtain any information about customers from any external parties, we also do not obtain the customer’s information without their knowledge according to Personal Data Protection System in the Kingdom of Saudi Arabia.

In case you want to stop receiving advertising communication from Al Qantara, you can easily initiate a request by contacting us on our social media channels, calling our team on our number ___________. 

Al Qantara does not share the customers’ information with any external parties under any circumstances according to the Personal Data Protection System in the Kingdom of Saudi Arabia.

We may monitor, record, store and use any telephone, email, or other electronic communications for training purposes, to check instructions given to us, and to improve the quality of our customer service.

Product and Seller Review: 

Customers who complete product and/or seller reviews are providing extra with full ownership and license to re-publish their reviews in any marketing material and publish on the website and in marketing material without further customer consent based on the submission of the review.